CONSULTA CON UN ESPECIALISTA POR $150
Recibe orientación médica personalizada por videollamada y recupera tus $150 como crédito en tu compra. Tu consulta puede salirte gratis.
CONSULTA CON UN ESPECIALISTA POR $150
Recibe orientación médica personalizada por videollamada y recupera tus $150 como crédito en tu compra. Tu consulta puede salirte gratis.
Specialist teleconsultation
See a specialist for $150. And get it back on your purchase.
Book your video consultation, get personalized professional guidance and use the $150 as a discount on any of our products.
Book my teleconsultationSecure payment · Free rescheduling up to 12 h before
Your health comes first. Your consultation can be FREE.
Medical care, with or without a prescription.
We have two ways to help you, depending on where you are.
I already have a prescription
Send us your prescription via WhatsApp and we will help you fill your compounded medication.
- Prescription review
- Fast quote
- Follow-up via WhatsApp
I don't have a prescription yet
Agenda tu videoconsulta por $150, recibe una valoración real y —si procede— tu receta magistral. Recupera tus $150 en tu compra.
- Real medical assessment
- Personalized plan for your case
- Prescription when the physician indicates it
HOW DOES IT WORK?
Four simple steps to get your medical consultation and digital prescription.
Aparta tu consulta
Paga $150 de forma segura con Mercado Pago para confirmar tu lugar.
Elige tu horario
Selecciona el día y la hora que prefieras en la agenda de la doctora.
Connect
Recibe el enlace de videollamada y recordatorios 24 h y 1 h antes de tu cita.
Receta y crédito de $150
Si procede, recibe tu receta digital y usa tus $150 como descuento en tu compra.
DESIGNED TO BE EASY AND RELIABLE
Online medical care, professional follow-up and personalized compounded treatments, with a clear, secure process designed for your convenience.
Certified physicians
Wherever you are
Video consultation
You choose the time
Formula tailored to you
Safe and confidential
Everything you need to know
Frequently asked questions about the Farmacias Magistrales telemedicine service.
¿Cuánto cuesta la teleconsulta?
$150 MXN, que pagas al reservar para confirmar tu horario. Al asistir recibes esos mismos $150 como crédito para cualquiera de nuestros productos (válido 60 días, un solo uso). Si compras con nosotros, tu consulta te sale gratis.
¿Puedo reagendar o cancelar mi cita?
Puedes reagendar una vez sin costo hasta 12 horas antes, desde el enlace de tu correo de confirmación. Si no asistes o cancelas con menos de 12 horas, el pago no es reembolsable y no se genera el crédito.
Can I fill my medication if I already have a prescription?
Yes. If you already have a prescription, you can send it via WhatsApp and our team will guide you through the process to continue your order.
What if I don't have a prescription?
You can schedule a teleconsultation to receive a medical assessment. If the doctor considers it appropriate, they may issue a digital prescription for your treatment.
Does the teleconsultation guarantee a prescription?
No. Issuing a prescription depends solely on the physician's judgment, the patient's assessment and the information provided during the consultation.
What do I need for my consultation?
All you need is a phone or computer with a camera and microphone, an internet connection and the video call link you'll receive via WhatsApp or email. You don't need to download any special app.
Should I choose a product or treatment before booking?
Yes, we recommend selecting the product or treatment you're interested in so the doctor can better guide the assessment.
What are the available hours?
Teleconsultations are available Monday through Saturday, from 7:00 to 11:00 a.m. and from 9:00 to 11:00 p.m., Mexico City time.
Can I book for the same day?
No. Teleconsultations must be booked at least one day in advance.
How soon will I receive my prescription?
If applicable, the doctor may issue the prescription during or at the end of the consultation. You'll receive it that same day by email, WhatsApp or your preferred contact method.
Can I cancel or reschedule?
Yes. You can request to cancel or reschedule your consultation in advance via WhatsApp or by replying to your confirmation email.